Greystar Class Action

Robinson Markevitch & Parker LLP have filed a class action lawsuit challenging Greystar Real Estate Partners’ security deposit practices in California. If you are or were a tenant of a Greystar-managed apartment community between 2021 and the present, and you had a dispute over your security deposit (including improper deductions, lack of itemized statements, or charges beyond ordinary wear and tear), we would like to hear from you.

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GREYSTAR'S CALIFORNIA COMMUNITIES

The class action involves properties currently managed by Greystar Real Estate Partners, and properties previously managed by them. If you lived in any of these apartment communities, the California security deposit laws apply to your tenancy. (Some community names may have changed, but we list the names used during Greystar’s management.)

Northern California / Bay Area / Silicon Valley

  • Berkeley: Parker Apartments (and other Greystar-managed communities)
  • Mountain View: Landsby
  • Sunnyvale: Savoy
  • Santa Clara / San Jose: The Clara
  • San Francisco: Nob Hill Tower, Arc Light Apartments
  • Oakland / East Bay: The Union Apartments, Parker Apartments (Berkeley area)
  • Fremont: Koda on Fremont
  • Vallejo: 60 Rotary Way
  • Rohnert Park: 5102 Dowdell Avenue
  • Santa Rosa: 240 Burt St
  • Other Bay Area locations

Southern California / Los Angeles Metro / Orange County / San Diego

  • Los Angeles: The Adeline (Glendale), 7403 Living (Los Angeles), Opus LA, Linea Apartments, The Pearl on Wilshire, The Alfred, The Chadwick, Jardine, Rise Koreatown, The Louise Los Feliz, The Avenue Hollywood, VOX Residences, Be DTLA Apartments
  • West Hollywood / Hollywood: Multiple Greystar high-rises
  • Santa Monica: Various coastal properties
  • Orange County (Irvine / Orange / Fullerton): Allure (Orange), Aspect (Fullerton)
  • San Diego: City View Apartments, MODE, K1 Apartments, Ventana Residences (and multiple Greystar-managed in Downtown, Pacific Beach, La Jolla)
  • Carlsbad: Ascend2300
  • Inland Empire: Various Riverside and San Bernardino County properties
  • Burbank, Glendale, Pasadena: Multiple communities

IF YOU LIVED AT ANY GREYSTAR-MANAGED PROPERTY – whether it’s listed under its current or former name – and you suspect your security deposit was handled improperly, please reach out. We are actively speaking with former residents from Greystar’s California properties about their experiences.

About Robinson Markevitch & Parker LLP

Robinson Markevitch & Parker LLP is a litigation law firm with offices in Silicon Valley, Los Angeles, and San Diego. We focus on high stakes cases for consumers, employees, and businesses, including class actions. Our partners have successfully handled some of the largest landlord-tenant class actions in California history.

Tenants' Guide to Best Practices for California Security Deposits

Security deposit administration in California is governed by Civil Code Section 1950.5, which provides strict requirements that landlords must adhere to in order to keep any portion of a security deposit. For instance under California law, security deposits can only be used by a landlord to satisfy four purposes under law.

A security deposit can only be retained by a landlord to:

  1. Satisfy any past-due rent.
  2. Bring the condition of the unit to the same level of cleanliness as it was when the tenant took possession.
  3. Repair any damages to the premises less wear and tear.
  4. Repair any other property of the landlord that was provided as a part of the lease agreement.

Keeping a tenant's deposit for any other reason is illegal.

When you move in

Generally, for leases that begin after July 1, 2024, the maximum security deposit at an apartment complex is one month’s rent (two months for certain small landlords).

When you move in, you should take videos and photographs of the unit making special note of any unclean or damaged areas of the unit or any wear and tear. In particular, the condition of the carpets, walls and appliances should be noted.

Frequently, your landlord will do a move-in inspection and ask you to sign off on the condition of the unit. It is in your best interest to make notations on that inspection report noting anything that you feel is not clean or is damaged in the unit.

For any discussions you had with your landlord that you feel is important to make a record of, it is advisable to send an email to them immediately following the discussion making note of what was said.

Here are examples of move-in checklists and documenting the unit condition:

Before you move out

After you give notice that you will be vacating the unit (ideally per the terms of your lease), the law requires the landlord to provide an opportunity in writing for a pre-move out inspection at an agreed upon time.

Following the inspection, the landlord is required to provide you with an itemized statement specifying any repairs or cleaning that appears to be required. The purpose of the pre-move out inspection is to provide you with the opportunity to cure any issues prior to any charges being deducted from your security deposit.

It is unlawful for a landlord to make any portion of a security deposit "non-refundable," for instance, by requiring you to pay a “cleaning fee” no matter the condition of the unit, or requiring you to get the carpets professionally cleaned.

As with the initial inspection, it is a best practice to either record the inspection or to send an email memorializing what was said and what occurred during the inspection to the landlord.

After you move out

After you move all your belongings and perform any cleaning or repairs, it is advisable to take photographs and videos of the condition of the unit.

You are responsible for cleaning the unit to bring it to the same level of cleanliness that it was when you took possession, you are also responsible for making any repairs to the premises less normal wear and tear.

Clean unit ready for move-out inspection:

Wear and tear disputes occur most frequently with carpet replacement and painting charges. Although there is no set definition of wear and tear, painting is generally considered to have a lifespan of four years while carpet has a lifespan of about seven years.

As such, as long as you lived at the property for one year, and assuming that the carpet and paint was new when you took possession, the landlord should always pro-rate the cost of a carpet replacement or painting (if required) accounting for the remaining lifespan of the paint or carpet.

Normal wear & tear vs. damage examples:

The landlord has 21 days to return the security deposit

The landlord has 21-days to return the security deposit and provide certain proof of work. This includes an itemized statement detailing any deductions they made. The itemized statement must provide a reasonable description and sufficient evidence of the work performed. Proof of work means invoices from vendors and a record of hours worked by in-house staff. Further, the law requires photographic evidence of the condition of the unit and the work performed.

The law specifies that if the landlord deducts $125 or more from your security deposit, it must provide the following proof:

  • If vendors did the work, the landlord must provide the invoice provided from the vendor; and
  • If the landlord did the work, they must provide a reasonable description of the work performed that includes the hours spent working and the hourly rate charged.
Examples of itemized statements and refund docs:

Your rights under Section 1950.5 cannot be waived unless you agree after giving notice of your intention to vacate. The lease cannot waive your rights under law with respect to the administration of security deposits. However, the law does allow a waiver of your rights if you execute one with proper disclosures, while or after giving your notice to vacate. Nonetheless, you can reinstate your rights under the law upon written demand within 14 days of receiving an itemized statement.

Summary of Best Practices

The following best practices when dealing with your landlord will help protect your security deposit:

1
Film, take photos and take notes during the move-in inspection
Make sure to note the conditions of the unit and document as much as possible.
2
Request a pre-move out inspection
When you give notice of leaving your apartment.
3
Film, take photos and take notes during the pre-move out inspection
Follow up with an email to the landlord making a record of the items they identified that need to be addressed.
4
Film, take photos of the unit
When you have removed all your belongings and cleaned the unit.
5
Document all interactions with your landlord in writing
(Even when you have an in-person interaction or telephone call with the landlord’s agent, the best practice is to follow up with an email immediately after the interaction memorializing what was said)
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